Privacy policy

Effective Date: 2025

At MUDsmith, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, purchase our products, or engage our design services.

1. What We Collect

When you interact with our site or services, we may collect:

  • Your name, email address, phone number, and postal address

  • Payment information (processed securely via third-party platforms)

  • Any personal data submitted via contact forms or during consultancy engagements

  • Analytics data such as IP address, browser type, and pages visited (via cookies)

2. How We Use Your Information

We use your information to:

  • Fulfil orders and process payments

  • Respond to inquiries or project briefs

  • Send occasional updates, news, or offers (only if you’ve opted in)

  • Improve our website and services

3. Sharing Your Information

  • We never sell your data.

  • We may share relevant data with trusted third-party providers (e.g., payment gateways, shipping companies) solely to fulfil your order or deliver services.

4. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by emailing enquire@mudsmith.studio.

5. Cookies

We use cookies to enhance your browsing experience and gather website traffic data. You can disable cookies via your browser settings.

6. Security

Your data is stored securely, and we use encrypted connections (SSL) to keep sensitive information protected.

7. Contact Us

If you have any privacy-related questions, contact us at:
📧enquire@mudsmith.studio
📍 MUDsmith, Byron Bay, NSW, Australia